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Background
GE Appliances
GE Appliances supports the mobile app
"Smart HQ" which helps users to manage their appliances in an efficient way with advanced features.
User
Mobile App
Emotional Journey Map of Cooking
Average Feeling
Insipiration
Preparation
Cooking
After Cooking
1
4
2
3
Delight users in what
they want to eat
Make preparation more smooth
Create a good experience
In the last stage
Reduce the uncertainty during cooking
Timeline
Assigned Part: After Cooking
Preliminary Research
Dishwasher in American households
0%
Households using
dishwashers per week
0%
Hand washing uses
3.5 times more
water than a dishwasher uses
The Dynamic Internal of a Dishwasher
The dishwasher has the most
Fascinating & Dynamic
features among all home appliances
A design idea involves replacing the front panel of the dishwasher
with a transparent material & exposing the internal dynamics
through LED for a more visually attractive effect.
Emotional Design Map
Visceral (Sensory Reaction)
Behavioral (Usability and Functionality)
Reflective (Meaning and Storytelling)
Physical
Digital
Visual
- Consistent color of the kitchen and appliances
will bring users to feel a more personalized place.
- Customizable LED light colors will emotionally
connect with the user.
Visual
- UV light may installed inside for sterilization
- LED can be used as a night light in the kitchen
- LED light may indicate the current progress of the dishwasher
- LED color can be matched with the kitchen
interior color
Visual
- LED ambient/mood light
welcomes user
Ease of use
- Easy to navigate to color pallete
Emotional Connection
- Preset color themes
(Ex: Profile Gradient, Rainbow, Christmas, etc)
- Smart HQ A.I
(Auto-sense the user's kitchen interior colors and set LED colors to match the environment)
Emotional Connection
- Create emotional bonding between the user
and the product by personalizing it to their taste.
(Ex: LED keyboard, mouse, or a mood light)
SMART HQ UI Design
"Smart HQ" allows users to customize
their own appliances to be more special
Via the mobile app "Smart HQ" users will be able to
check the status/information of the home appliances.
"Smart HQ" A.I system automatically generates the color theme based on the users' kitchen interior (colors)
Overview
EMOTIONAL CONNECTION BETWEEN USER AND PRODUCT
Introducing the emotional connection between kitchen appliances(dishwasher) and users,
enhancing a more personalized user experience in the home.
SMART HQ + DISHWASHER EXPERIENCE
UI/UX DESIGN - USER SCENARIO
Lead by UI/UX Designer Kelvin Yu, GE Appliances, a Haier Company
In Process...
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