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Background

GE Appliances

GE Appliances supports the mobile app 
"Smart HQ" which helps users to manage their appliances in an efficient way with advanced features.

User

Mobile App

Emotional Journey Map of Cooking

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Average Feeling

Insipiration

Preparation

Cooking

After Cooking

1

4

2

3

Delight users in what
they want to eat

Make preparation more smooth

Create a good experience
In the last stage

Reduce the uncertainty during cooking

Timeline

Assigned Part: After Cooking
Preliminary Research 

Dishwasher in American households

0%

Households using

dishwashers per week

0%

Hand washing uses 
3.5 times more
water than a dishwasher uses

The Dynamic Internal of a Dishwasher

The dishwasher has the most
Fascinating & Dynamic
features among all home appliances

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A design idea involves replacing the front panel of the dishwasher
with a
transparent material & exposing the internal dynamics
through LED for a more visually attractive effect.

Emotional Design Map

Visceral (Sensory Reaction)

Behavioral (Usability and Functionality)

Reflective (Meaning and Storytelling)

Physical

Digital

Visual

- Consistent color of the kitchen and appliances
   will bring users to feel a more personalized place.

- Customizable LED light colors will emotionally
   connect with the user.

Visual

- UV light may installed inside for sterilization

- LED can be used as a night light in the kitchen

- LED light may indicate the current progress of     the dishwasher

- LED color can be matched with the kitchen
   interior color

Visual

- LED ambient/mood light
   welcomes user

Ease of use

- Easy to navigate to color pallete

Emotional Connection

- Preset color themes
   (Ex: Profile Gradient, Rainbow, Christmas, etc)

- Smart HQ A.I
   (Auto-sense the user's kitchen interior colors and set LED colors to match the environment)

Emotional Connection

- Create emotional bonding between the user
   and the product by personalizing it to their taste.
   (Ex: LED keyboard, mouse, or a mood light)

SMART HQ UI Design 

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"Smart HQ" allows users to customize
their own appliances to be more special 

Via the mobile app "Smart HQ" users will be able to 
check the status/information of the home appliances.

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"Smart HQ" A.I system automatically generates the color theme based on the users' kitchen interior (colors)

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Overview

EMOTIONAL CONNECTION BETWEEN USER AND PRODUCT

Introducing the emotional connection between kitchen appliances(dishwasher) and users,
enhancing a more personalized user experience in the home.

SMART HQ + DISHWASHER EXPERIENCE

UI/UX DESIGN - USER SCENARIO

Lead by UI/UX Designer Kelvin Yu, GE Appliances, a Haier Company

In Process...

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